Crisis Communications

Earnings shortfalls, restatements, management changes, business failures, product recalls and similar setbacks have the potential to undermine board and management credibility in the investment community.

In our practice, a client can emerge from a crisis with minimal reputation damage and identifiable opportunities to obtain unexpected benefits.

Well-prepared clients decide how they will respond to undesirable situations long before a crisis arises. We assist clients in developing and implementing the programs and training exercises required to achieve this goal.

We also help clients evaluate crisis situations and implement crisis preparedness plans to minimize unfavorable publicity and manage disruptions to business operations.

Our experience covers a broad range of industries from consumer products to packaged goods, from food and beverages to self-storage and from “high tech” to heavy-duty equipment manufacturing.

In these assignments, we typically plan and manage all internal and external communications. We also act as corporate spokespersons for the duration of the process from first discovery and announcement to full recovery.